Appointment Etiquette

If you are under the age of 18, and would like to receive eyelash services, your parent or guardian must be present to fill out forms on your behalf.

Please do not bring children or anyone with you to your appointment, who will not be receiving a service. 

If you have booked an appointment for lash extensions, Please. arrive without wearing any eye makeup ($15 for makeup removal and $25 for lash removal).

Please do not apply any oils, lotions, or moisturizers before your lash appointment.

Do not curl your eyelashes before your lash appointment, unless this has been discussed prior to the service

Please, relax during your eyelash appointment, and limit conversation while being serviced. This will allow your eyes to remain still, and your lashes to be applied a lot faster.

If you arrive early to your appointment it does not guarantee that your service will begin earlier than it’s scheduled time. We recommend arriving no more than 5 minutes early to your scheduled appointment.

If you are 15 minutes late your appointment may be cancelled (Late Cancellation), or your service time will be shortened in regards to how late you are to the appointment.

Redeeming Deals or Vouchers

 Please mention “Paid on your website and the name on the payment” If you have purchased a deal directly through us. If you arrive without paying the deal price on our website (ONLY available Online),  you will be charged the regular price for the service.

Groupon Vouchers are accepted ONLY on Monday, Tuesday, and Saturday. However, we are able to honor the Groupon cost, or apply a $10 fee to your voucher on all other days of the week. This fee is non-refundable. Mention “Groupon” in your appointment notes.

 Late Cancellations/ Re-schedules, and No Shows 

  • If you fail to cancel/ reschedule your appointment  24hrs prior to the service time, you will be charged 50% of your service fee. No Exceptions.
  • If you arrive too late to be serviced or if you choose to leave without having the service done, you will be charged 50% of the service fee.
  • If you are a No Show you will be charged 50% of the service price at regular cost.

These fees are non-refundable. No Exceptions.

 

Online Service Deals

Pre-pay for Services to Claim a Discount